Shipping policy

Effective Date: October 15, 2024

At Millions Smile, we are committed to providing our customers with a seamless shopping experience, including reliable and efficient shipping. Please read our shipping policy carefully to understand how we handle your orders.

1. Processing Time

  • Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or holidays.
  • You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Options and Delivery Times

  • We offer various shipping options to meet your needs:
    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
  • Delivery times are estimated and may vary based on your location and shipping method selected at checkout.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on the weight of your order and the selected shipping method.
  • Free shipping may be offered for orders over a certain amount. Please check our website for current promotions.

4. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

5. International Shipping

  • Additional customs duties or taxes may apply to international orders, and these fees are the responsibility of the customer.

6. Order Issues

  • If your order is delayed, damaged, or missing, please contact our customer service team at info.millionssmile@gmail.com within 7 days of the expected delivery date. We will work with you to resolve any issues promptly.

7. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy section on our website.

8. Contact Us

  • If you have any questions or concerns about our shipping policy, please feel free to contact us at info.millionssmile@gmail.com. Our customer service team is here to help!

Thank you for choosing Millions Smile. We appreciate your business and look forward to serving you!